Frequently Asked Questions

  • How do I know if my electrical panel needs upgrading?

    If your breakers trip frequently, you rely on extension cords, or you're adding modern appliances like HVAC or EV chargers, your panel likely needs more capacity. Older Lubbock homes often have undersized panels that can't handle today's electrical demands. At A&E Electric, we perform panel evaluations to ensure safe, code-compliant power distribution.
  • What should I do if I smell burning near my electrical panel?

    Immediately turn off power at the main breaker if safe to do so, evacuate the area, and call a licensed electrician right away. Burning smells indicate overheating wires or failing components that pose fire risks. A&E Electric offers 24/7 emergency response throughout Lubbock and West Texas to diagnose and resolve these hazards quickly.
  • Can an electrician install an EV charger in an older home?

    Yes, but the panel must have sufficient capacity and a dedicated circuit must be installed. Many older homes in Lubbock require a panel upgrade before adding EV charger loads. At A&E Electric, we evaluate your existing electrical system and ensure code-compliant installation by a licensed Master Electrician.
  • Why do my breakers keep tripping in the summer?

    Heavy air conditioning use in West Texas can overload circuits, especially in homes with undersized panels or shared circuits. Frequent tripping indicates your system can't handle peak demand. A&E Electric can diagnose overloaded circuits and recommend panel upgrades or dedicated lines to support your HVAC system safely.
  • What's the difference between a service call and an emergency call?

    A service call addresses non-urgent issues like adding outlets or upgrading lighting, while an emergency call responds to immediate hazards like power outages, burning smells, or breaker failures. A&E Electric provides 24/7 emergency response for urgent electrical problems that threaten safety or property throughout Lubbock and surrounding areas.
  • How long does a residential panel upgrade usually take?

    Most residential panel upgrades take four to eight hours, depending on the complexity and whether new circuits are added. The work includes shutting off power, replacing the panel, reconnecting circuits, and restoring safe operation. At A&E Electric, we coordinate timing to minimize disruption and ensure code-compliant installation.
  • Is it safe to wait on flickering lights or should I call an electrician?

    Flickering lights can indicate loose wiring, failing connections, or overloaded circuits—all of which pose fire risks if left unaddressed. It's safer to schedule an inspection before the issue escalates. A&E Electric provides accurate troubleshooting and repairs to prevent recurring electrical problems in West Texas homes and businesses.
  • Do electrical codes in Texas require a licensed electrician for remodels?

    Yes, Texas law requires permitted electrical work to be performed or supervised by a licensed electrician to ensure safety and code compliance. Remodels often involve panel modifications, new circuits, and updated wiring. A&E Electric operates under Master Electrician License 6286 and TXECL 21489, ensuring all work meets state standards.
  • What causes outlets to stop working suddenly?

    Dead outlets are commonly caused by tripped GFCI breakers, loose wiring, or failed connections inside the outlet box. In older homes, damaged circuits or code violations may also be to blame. At A&E Electric, we safely diagnose and repair faulty outlets, ensuring reliable power and reducing recurring issues.
  • Can heavy storm damage affect my home's electrical system?

    Yes, lightning strikes and power surges from storms can damage panels, breakers, and wiring, creating hidden hazards. West Texas storms are common, so post-storm inspections help identify issues before they escalate. A&E Electric offers 24/7 emergency service to assess and repair storm-related electrical damage throughout Lubbock.
  • How much power does an EV charger add to my home's load?

    Level 2 EV chargers typically draw 30 to 50 amps, equivalent to adding a large appliance like a dryer or range. Your panel must have enough spare capacity to support this dedicated circuit safely. A&E Electric evaluates your system and installs chargers with proper load calculations and code-compliant wiring.
  • What's the biggest mistake homeowners make with electrical repairs?

    Many homeowners ignore early warning signs like flickering lights or warm outlets, allowing small issues to become serious hazards. Delaying professional inspection increases fire risk and repair costs. At A&E Electric, we recommend scheduling troubleshooting at the first sign of trouble to protect your property and family.